Penstar SMS Messaging

Stay Connected With Your Customers via SMS

Research shows that the average open rate for text message marketing campaigns is 98%, compared to just 20% for email. And the average click-through rate for SMS marketing is 19% compared to 4% for email. The simple truth is companies that want more effective engagement with their customers need SMS—and our SMS enablement platform makes getting started easy.

Contact Center Dashboard

SMS Enablement Platform Capabilities

A real estate firm can:

  • CRM: Salesforce and more
  • Microsoft Teams
  • Cloud storage (AWS, Google, Azure, SFTP, FTPS)
  • TTS (Google, Microsoft, IBM Watson)
  • ASR (speech recognition)
  • WFM support
  • Chatbot support
user

An automobile dealership can:

  • Push sales information, flyers, and sales contact details with keyword responders
  • Improve the customer experience with service reminders and completed service notifications
  • Send inventory, trade-in, and sales announcement blasts to boost revenue

An healthcare provider can:

  • Send blast campaigns to announce availability or location of services
  • Improve the patient experience with appointment and prescription pick-up reminders
  • Create drip campaigns for gathering updated information

SMS Enablement Platform Capabilities

Message Blasts

Reach a large number of users with a single message

Reminders

Send automated reminder messages

Drip Campaigns

Send automated time-released communications

Number-sharing

Access multiple numbers from a single login

Conversation History

See the full history of your text threads

Multi-device Sync/Support

Use your account on multiple devices

MMS Support

Send and receive MMS messages for a rich media experience

Address Book

Separate and sync contacts across multiple devices

Keyword Auto-replies with QR Code Generator

Send automatic replies for specific keyword inquiries

Canned Responses

Respond consistently to regularly asked questions

Away Message Auto-responder

Easily set up a message for when you need to step away

Mobile App (iOS and Android)

Keep in touch, even when you’re on the go

Help Management

Provides examples and describes how to use or configure each setting

Integrations

Real-time integrations with CRMs, reservation systems, webhooks, and other systems like HubSpot, Slack, Google Chat, and more

Account Types

User with number, numberless user, and number-only account types with flexible sharing

Seamless Experiences,
Smarter Solutions

Unify your communication channels, streamline your data, and empower your teams to deliver seamless customer and employee experiences—all while optimizing costs and driving business growth.