Penstar Qos Monitor

Ensure Uninterrupted, Crystal-Clear Communications

With our Quality of Service (QoS) Monitor, you can ensure your network is always optimized for high-quality voice and video calls. This feature continuously tracks the performance of your network, identifying potential issues like latency, jitter, and packet loss before they impact your calls. With real-time alerts and detailed analytics, your team can act fast to maintain the highest standards of communication quality.

Contact Center Dashboard

Key Features

Real-Time Monitoring

Monitor the performance of your voice and video communications in real-time, with instant data on call quality metrics.

Latency & Jitter Tracking

Keep tabs on key network performance indicators like latency and jitter to ensure smooth, uninterrupted calls.

Packet Loss Detection

Identify and troubleshoot packet loss to maintain the integrity and clarity of your communication.

Detailed Performance Reports

Access in-depth reports that give you a comprehensive view of your network’s performance over time.

Customizable Alerts

Set up alerts to notify you when call quality drops below acceptable thresholds, so you can respond immediately.

Network Optimization Suggestions

Receive automated recommendations to improve your network’s performance for better call quality.

Call Diagnostics

Get detailed call diagnostics that break down every aspect of the communication session, helping you identify and fix issues fast.

Geographical Data Analysis

View network performance based on geographical regions, allowing you to optimize calls for different locations.

Historical Data Access

Look back at past performance to spot trends, optimize traffic, and ensure consistent quality for future calls.

Third-Party Integrations

Integrate with your existing network monitoring tools for a unified view of your system’s performance.

Seamless Experiences,
Smarter Solutions

Unify your communication channels, streamline your data, and empower your teams to deliver seamless customer and employee experiences—all while optimizing costs and driving business growth.